[Resolved]  Croma — They have not refunded my money of 42, 990

Sir,
I recently bought an lg 1.5 ton ac from croma.com with order number[protected] on 12th june, 2020. Though i cancelled the order on the same day of 12th june, they shipped the order next day 13th june evening. It had been 11 days. They have not refunded my money of 42, 990. Please refund my money, sir.

Your sincerely,
Sudhindra nath patgiri
781325
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 19, 2021
Complaint marked as Resolved 
Solved
Croma customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
May 19, 2021
Updated by Krishanu Patgiri
Resolved.
Verified Support
May 21, 2021
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Verified Support
May 21, 2021
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    3217
    Pending
    466
    Resolved
    2225
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information