[Resolved]  Croma — unavailability of accessories

Address:New Delhi, Delhi

I had purchased a CROMA brand phone (CRCB 2093 dt 29/12/2013) from your M2k retail store vide invoice no SLF02A[protected].. I was not at all satisfied with my purchase as i was feeling misc complaints from the set. Recently their was problem with charging and I was informed at your outlet that you have to purchase the battery.For the last 1 month 1 am trying hard but the battery is not available on your store and also on the service centre at ND block, Pitampura Delhi. I selected the phone because i was promised that all facilities will be provided under one roof but the same hasn`t happened. Regards, Akash
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Aug 14, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
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Dear Akash Deep Gaur,

Thank you for your feedback.

At Croma, our customers are most important to us and it is our constant endeavor to ensure complete customer satisfaction.

Thank you for leaving your contact details with us. We will get back to you shortly.

Regards,
Team Croma

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