Croma — Void Sale Not Refund

Address:CROMA UNIT NO G 15VILLAGESARV COIMBATORE TN, PROZONE MALL.

I purchased an phillips trimmer which costs Rs. 1799 on 08/03/2022 at Croma Unit No G 15VILLAGESARV COIMBATORE TN, PROZONE MALL. But by the mistake of their salesman, Rs. 17990 was debited from my debit card. After the transaction they're also knew and they had done the VOID SALE. They were telling that the base amount will be returning within 24hrs maximum time. So we waited but the refund is still not getting and its already been 4 days completed after the VOID SALE was done. The amount was also many and we are in need to use that money right now. So kindly update the refund very soon in time so that we can have our money back. Mistake was only done by their salesman and we were suffering for no reason.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Croma customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    76%
    Complaints
    3234
    Pending
    406
    Resolved
    2298
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information