[Resolved] Croma — VOID SALE refund not received.

Xeeshan Ansari

from Bhopa�l, Madhya Pradesh

Address:

Koh e fiza bhopal

I made a transaction of 49990/- on 12th January in croma store and the store reverted the transaction because they made a mistake and there was a misunderstanding about the product.
They said I will get the refund within 24 hours but kts almost 2 days and i haven't received my amount back.

I have called my bank and they said there is no refund initiated.

Please help me with this issue.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Aug 12, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2021

Croma Customer Care's response Hi, we regret to hear about your unpleasant experience. We request you to kindly reach out to us via email at [protected]@croma.com or call on [protected] in case you need further support.