Address: | Grand Mall, 137, Velachery, Tambaram Main Rd, Tambaram, Chennai, 600042 |
Am Anandha Murugan N from Chennai.
I went to Croma store on 19-June-22 to purchase a water purifier.
It costs around Rs:18490
I tried to purchase it via the voucher which I have but when the store representative, tried to redeem one of the vouchers worth Rs:5000, the system didn't respond.
So when the store representative tried again but now the system shows that the voucher has been redeemed already but I am pretty sure the voucher has not been used anywhere
So after the store manager told me that he will send a mail to concerned team to solve the issue and also he acknowledged that the issue happened because of technical glitch and later i have been told that he sent a mail on 21-Jun-22 regarding this issue
After that he said there is no response from the concerned team.So he can't do anything. Am following him up almost for the past 3 weeks but nothing happened
It has been almost 16 working days since but no one is there to solve the issue
Can you please look into this matter to solve the issue?
Kindly let me know if you need any further details.
Regards,
Anandh.N Was this information helpful? |
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