[Resolved] Croma — washing machine not repaired

pankaj3128

from Delhi, Delhi

Address:

New Delhi, Delhi, 110081

Dear sir i m pankaj from delhi my reg. mob.[protected]
i was purchesd washing machine 7.8 kg from[protected]
my washing machine is under warranty.but croma company not give warrant
Dear sir/mam
I m pankaj from Delhi my registered mob no [protected] .I purchased croma washing machine 7.8 ..My washing machine now working til December 2017 and I called helpline no but my problem is not solved after that I did go croma rohini sec .3 there I meet mohan he said that I send any technicians but no body come to my home . Please resolve my washing machine problem.
1
My complaint no..Dear Customer, your Service request DEL120118FS00121 is registered with us & shall be resolved at earliest. Please call [protected] for any query

2Dear Customer, your Service request DEL040118FS00229 is registered with us & shall be resolved at earliest. Please call [protected] for any query

3Dear Customer, We regret to inform you that Order # DEL040118FS00229 shall be delayed due to unavailability of required spare part. Kindly bear with us
And I have also voice recording this last complaint.if not solve .then I will go consumer Cort.i have very prove . Against complaint.

Was this information helpful?

No (0)

Yes (0)

Aug 12, 2021

Complaint marked as Resolved

Croma customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2020

Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.