Croma — Washing machine/replace issue

Aishwarya mate

Mar 28, 2023

Address:	A20 502 sunway hinjiwadi phase 3
Website:	Cromasupport

Hi I buy machine from Croma online on 6august2022 and after I started working the product it’s make a lot of noise I raise complain from 9 August 2022 onward and now it’s 2023 my problem is not resolved I asked for replacement but the team was ignoring the call and behaviour wrong with use i complain 10 time call a lot but no response I can’t trust the Croma support team at all the name or the manager is pankaj khedekar and he is ignoring call now when the problem is serious and not get any help from the backend team and I am getting frustrated from last 8/9 months

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Comments

Croma Customer Care

from Mumbai, Maharashtra

Mar 29, 2023

Verified Support

Hi Aishwarya, this is not the experience we would have liked you to have. Please get in touch with us at [protected] or write to us at [protected]@croma.com for further support.

Aishwarya mate

Apr 5, 2023

no one till connect with use or not give the satisfaction service

Aishwarya mate

Apr 7, 2023

no service pickuoping the call and ignoring us not serponding behave rudely and not any mail from your side no reply to mail disgusting pune service center ever worst experencing in croma till now