Croma — worst/pathetic service

 
1 Review
Bengaluru, Karnataka, India
 Likhith Smk on Dec 2, 2018
I had bought croma refrigerator 215 litres in 2017. We found that a small cup which collects the water from the freezer and send it to bottom container was missing. I have raised multiple complaints and its been alomst 2years, no resolution at all. Few complaints are still open. I have visited the croma outlets multiple times but no use of it. Technicians call when i loose my patience over customer care number and thats it. I am fed up as a customer. Please do not buy croma goods. The worst service.

Complaint Status


[Dec 02, 2018] Croma customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    17%
    Complaints
    1425
    Pending
    399
    Resolved
    135
    phone
    +91 72 0766 6000 [Helpline]
    +91 22 6761 3600 [Support Office]
    +91 40 6722 6870 [International Helpline]
    location
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    Croma - worst/pathetic service