[Resolved]  Croma — wrong product received, no response from the company

Address:

Mysore, Karnataka, 570015

Hello,
I ordered kindle paperwhite e-reader worth 13049/- from the croma webiste on 13th march, i received the delivery on 15th march, but as soon as i opened the packet, there was logitech wireless mouse instead of kindle. I imidiately emailed the webiste with the snap of the product that i have received, i am calling daily since then and i have gotten no response from their side, all i keep hearing is that they have escalated the issue and get back to me in 24hrs which they never do. Please help asap
Order no[protected]
Thank you
Aakash dubey