Crompton Greaves / CGGlobal.com Complaints & Reviews

Storage Water heater, not working and water overflowing from heater,

This product is under warranty

Please service as soon as possible

I have raised complaints many times

Over phone but no one responded

Please service as soon as possible

Please service as soon as possible

I purchased Crompton make Solarium Delux geyser 25ltr from Paras Enterprise on 25.08.2018. It became nonfunctional on 3rd Feb 2021. A complaint was made with customer care on 05th Feb2021 complaint no..[protected]/01. Service personal visited on 5th evening and informed that storage tank is leaking and company will replace the item with new one since product is within warranty period. Since then we have made enormous calls to service center, customer care, senior manager and dealer but my item is not replaced till today i.e. 13th feb 2021, 8.58AM.
Its very cold in Ghaziabad, India. Company is silently ignoring my complaint.
My request to buyers is that to buy a reputed company product who provides good after sales service. I thought Crompton is a reputed company and will provide good after sales service. They have disappointed me.
Mukesh Agrawal.
[protected]

I purchased Crompton make Solenium Delux geyser from Paras Enterprise on 25.08.2018. it nonfunctional on 3rd Feb 2021. A complaint was made with customer care on 05th Feb2021. Service personal visited on 5th evening and informed that storage tank is leaking and company will replace the item with new one since product is within warranty period. Since then we have made enormous calls to service center, customer care, senior manager and dealer but my item is not being replaced till today i.e. 13th feb 2021, 8.58AM.
Its very cold in Ghaziabad, India. Company is silently ignoring my complaint.
My request to buyers is that buy a company product who provides good after sales service. I thought Crompton is a reputed company and will provide good after sales service. They have disappointed me.
Mukesh Agrawal.
[protected]

10M4B5 M/c No-TLBM7841
Complaint Abnormal Noise
Lying at Hitech Power wazirpur, delhi [protected]

Fan sound

I bought an new crompton motor ow-28 (open well) day before yesterday ie 5/02/2021..now i fixed it n turn on the motor.. But it is not functioning .
So i request u to check the problem n replace a new motor .

Water leakage from Geyser (storage electric water heater)

Sir I was register complaint 0f 10hp induction 3 phase 4 pole 1440RPM motor manufacturing defects in one winding pole. Due to this problem our production stop fron 23rd Jan 2021, no any your service person visit at our premises, we purchase this motor o 9th Oct. 2020 and install on machine in Dec. 2020, motor is in running but frequently fuse gone and hitup 3 to 4 time in a day local person check on metor found that defect in winding in running amps incriss above limit, so please urgently chage this motor urgently, I am send heare with bill of pudchase
Thanking you
Kokan Ecobuild Solutions

Geyser has stopped woking but we bought it recently on[protected].

My name is aseema Anand my phone number is [protected]. I bought a Crompton motor 4/06/20 and now I faced some problem in this motor so I lodge a complaint and complaint number is [protected]/01 so now some one visited at my place so now he told us that motor burn or short due to water so now tell me what is the quality is this motor and may I ask you that motor is working with water so is this customer fault because your device person ask is to pay the charges for this repair that this is customer fault and I am your valuable customer that using Crompton motor from the last long and all the motor is working fine so how this motor is gone fire due to water can you explain me or is this customer fault so plz help me to get this replace or repair thanks

We are purchase 10hp four pole 3 phase electric motor on Oct. 2020 and install on machine on Dec 2020 motr in in running condation but iin one half hour it will be trip and fuse bunt friqently we check that one pole widig problem amps incriss in running and cable hited and fuse burnt

When running motor observed abnormal sound inside motor.

I have 1 hp 1500rpm foot motor and now this not working
its model no. gf 6784

क्रॉन्पटन के गीजर खराबी होने के कारण कस्टमर केयर में कंप्लेन के बाद फीस देने के बावजूद भी मेरा समस्या आज तक हल नहीं हुआ।
कंप्लेंट नंबर और तारीख--
16/12/2020 --[protected]
20/12/2020 --[protected]/01
21/12/2020 --[protected]/01
28/12/2020 --[protected]/01
इसके अलावा असंखवार मैकेनिक के फोन नंबर पर फोन करने के बाद भी समस्या का हल नहीं हुआ। हर बार मुझे कहा जाता है कि जल्द से जल्द आपका समस्या हल हो जाएगा।
मेरी 80 वर्ष की बुड्ढी मां ठंड के कारण कष्ट पा रही है।
आज तो हद हो गया[protected] पर फोन करने के बाद हमें कहा गया की आपका समस्या का समाधान अभी नहीं हो पायेगा ।
मिस्टर सोमनाथ के मोबाइल नंबर[protected] पर फोन करने के बावजूद रिंग होने पर भी फोन रिसीव नहीं किया गया।
मैं वयस्क नागरिक हूं। लंबे समय से मेरे और मेरे परिवार के लोगों को झूठ मुठ वादा करके सर्विस नहीं दिया जा रहा है जिसके कारण मैं और मेरा पूरा परिवार मानसिक आर्थिक और शारीरिक से क्षतिग्रस्त हो रहे हैं।
कृपया उचित कार्रवाई किया जाए।
मेरा नेशनल कंज्यूमर फोरम का कंप्लेंट नंबर 2494814

I have bought your motor on 13-10-20.
motor modal no. - GF6230
serial number- JJG346
shope name - Barmer machinari store sanchore

my motor is not working well plz help...

Motor rating is 9.3 kw working it has observed that abnormal sound is coming from motor, it is found that sound is coming from back side bearing.

Hello Team,
I had complaint in the past about the services of the Generator that was installed in our society before lock down. Nor i have received the response on the complaint nor any calls. Request you'll to please help with the service. Non of your phones are either answered.
Please call me back in [protected]

1 HP electric motor GF6566 not working.
Contact no. [protected]...

CG motor
Model=6567

Dear Sir
I had purchased 1 DOMS PUMP 1HP from M/s Arun Enterprises PVT. Ltd. Gangyal Jammu as on 26.08.2020. But due to some Personal issues installed it as on 10.12.2020.
But from 11.12.2020 it is not working at all and we are facing lot of inconvenience and I have already discussed the matter with dealer and also raised the complaint at your tool free number, but still the issue not resolved .Please replace the product as soon as possible and oblige.