Crompton Greaves / CGGlobal.com Complaints & Reviews

Sir we are from industrial compressor and cryopumps p Ltd gali no 1 pyala road Sikri Faridabad Haryana India we purchased a new motor from your nearest deler surya power nit Faridabad .bill no 3282 date 26 Feb 2020.we found its fan and fan cover broken . We want to replace that . please check

I purchased a 3 horse power moter bearing No GF 6567, TBG 4016 manufacturing date 28/02/2020 . But it is not rotate right side it is rotate wrong side it is humble request to you please replace the moter as soon as possible please

I bought 4 crompton antidust fans in september 2019.in that 2 of them stopped working in april 2020. We complained about it to the customer service. There isn't proper reply. Am very much disappointed with your services. And the service person behaves rudely with us. Hereafter not going to recommend or buy crompton products. I need replacement of this fan

Sir
I had lodge a complaint today on crompton web portal regarding my pump is not working.
Service request no. [protected] generated by company on 04th may 2020.
I want to please rectify the problem on priority.in this regard a msg received from crompton "soneeka enterprises contact no. [protected] will be attended. But her mobile no. Is switched off. For your information, i want to say that yesterday, chief minister delhi has also given relief to all the technicians working for repair. He can do his work. Please bother to get my work done immediately. Thanks

I am purchase crompton high speed wall mounted fan. Date[protected] from mukund electric pvt. Ltd. Aurangabad (Mh).
From purchase of fan i am facing much more problem, at finally today morning fan blades, rings, cover are brakes and sprayed in room automatically in running and my mother injured. So i am give warn you take back this low quality, 3rd class product and return my money back.

Have been trying to source replacement capacitors for crompton and greaves ceiling fans
What ever i source from local market just does not work well after sometime as the fan speed drops
Where to source original crompton and greaves capacitor in bangalore
Appreciate your help please
M. Narasimhan
Mobile. [protected]
Email : [protected]@gmail.com

Our open well submersible pump from your company in not working. We bought it in september. 10, 000 rupees we paid and it worked for 8 months only. Very sorry to inform our bad impression on your product. We are not able to get water now.. Facing scarcity because of your bad product. We can't contact anyother services since the shops are closed due to covid 19. You are responsible for our poor condition.. Kindly take necessary measures... Or else we may contact consumer court.

Indicater light is glowing. But my water heater is not working. Its not heating the water i have buy the water heater past 6 months ago it's under the warranty period so please call me e to my mobile number[protected] i am calling from chennai please do me a favour with year that will be very helpful to us water heater model is ai wh 3 l solneo it's very urgent children's are below 3 years in my house so please do me a favour thank you

I had purchased crompton exhaust fan brisk air plus in oct 2019 and installed in dec 2019. Fan is making to much noise and flap was not working. I raised a complaint and got very poor service from crompton team. Crompton had provided me temporary solution which may occur every month and i want a permanent solution in this matter. I already highlighted this matter to crompton supervisor sudhir and sunil sawant however still do not have proper resolution.

Sir i purchase crompton fan from shree nursinghsahay mudungopal electric co pvt. Ltd. M. I. Road, jaipur bill no. Ky/18-17 d. Nio. Ky/17 dt.04.04.2018, my fan not work properly & i compland saller & consumer care but not response so pls send your representative & repair my equipment as soon as possible
Thanks
Ashoka fabrics
Tonk road, jaipur
Mobile no.[protected]
Email:- ashok. [protected]@yahoo.co.in

Dear sir,

I had booked ceiling fans and godrej safe locker in the bandra exhibition on 06/01/1/2020. Even after calling on the toll free no of Vijay Sales, the reason given for delay in delivery is there is no stock. I had purchased on d condition that i will get d delivery within a weeks time as the renovation work is going on. Aslo the godrej safe locker is delivered but not what we have booked.
If i don't get the delivery today evening or tomorrow morning, then i will have to lodge complaint against the same.
Kindly do the needfull.

Regards,
Sangita Bhende

Hi Crompton dry iron box was taken with complaint number registered on 03 December with complaint number Your Complaint No:[protected] will be attended by Sri Poorna Electrical & Refrigeration-[protected] registered complaint the service executive took the iron box and after several follow-ups he never respond and not even courtesy of responding on status even customer care pays zero attention iam really frustrated i have to spend lot of money one calls and to get my things iron daily kindly look olinto issue and do thr needfull ASAP

I have purchased water motor model cg 10-d cgdbb 1 hp slow speed on 4th october 2019 from n electrical anf fancy light badarpur, new delhi. The motor is jammed & current is still coming after switching off of motor.

Please arrange to get ii repaired / replaced at the earliest.

My address is

V. P. Sharma (M - +91 [protected]
449 ff sector 37
Faridabad - 121003

I complained about the product in mid november about leakage of water from heater (Model solarium aura aswh1325). A mechanic came and told that the heater will be replaced within a week. Now when after a week i called them they said it will be done within next week. It happened three times and after that today they called me and said they dont have my model so they can give me another newer model but i have to pay extra money of approx 2200 inr for it.

So my point is that when my product is in warranty then why should i pay money for it? And when asked them that will they give me receipt for extra 2200 i pay to them they replied no. I think this is way of fooling people and getting money from them by saying that their model is not available while when i checked your website as well as amazon my model is still available.

When i called your customer care they told me to talk to service manager sumit kumar. I tried calling him 4 times on 4 different days and he didnt receive the call. When i again called the customer care they made me talk to some sales guy and then he again gave me number of same guy who was earlier asking me money for my geyser replacement.

What kind of customer service is this? Its been a month now my complaint hasnt been resolved. Solve it as soon as possible. I didn't expect this from company like yours. Pathetic service.

Dear sir/madam,

I made a complaint call in the starting of winter on 14th october 2019.
And service center boy cam on 18th october and after rectifying problem. He said the geyser
Needs to be changed. He put a complaint booked sticker on geyser. Dated 18/10/19 with complaint no. [protected], model 1525 with issue tank leek, and from 18th october i am making calls and calls
To service centre, customer care but no use. Service centre blaming customer care and customer care saying talk to service centre.
Its too cold now, winter has going to its peek,
I request you to please look into the matter and solve it soon
Please do change or repair it fast

Thanks
Mukesh babu kain
Mob:- [protected]
Complaint no. [protected] dated 18/10/19

We purchased crompton swh606 ivory 6 ltr water heater set ge[protected] with inr 5500 on 4 december 2017 and it was mentioned that it is having 2 years of warranty. We found there is an abnormality in the month of november and we complained about the same to great eastern (433, garia main road) from where we had purchased the same. They took our complaint and sent 1 mechanic who was having very unprofessional behavior and told us in a very rude way that if you pressurize me then you have to make it correct when we asked him that what is the expected time that it can be rectified. His name is subham chakraborty. He told us that he'll be coming after 15th november and gave us his contact details. When the day passed we called him for several times. After calling him all time the person was unanswered. Hence we contacted service center of crompton at sonarpore. Here also we have not received any solution. 1 month already gone and still now we haven't received neither any call not any solution. And warranty will be expired on 2nd december. Can you please let me know is that your service to the customer? Does any customer is willing to chit chat with you guys without any reason? Do you guys really think that we do have so much time to keep on tracking when it'll be performed? I need it to be rectified that's it.

I am regular user of crompton ac drives in service of offset printing machines. Recently in one of 1 hp single phase ac drive, due to lighting during recent rainy season. The ac drive control card got burnt, remaining drive ok and checked. When contacted local dealers and service center they are either not responding or asking me to buy new drive. I want to get this drive repaired as half of drive is ok. Hence i request crompton to send me control card at a reasonable cost

I bought a fan from one of the dealers,
The fan constantly keeps on giving out a screeching sound constantly.
We have checked and there is no issue in the fitting of the fan, one of our local electrician said that there is a damaged wing plate.

Someone from crompton greeves came and tried to fix the issue. But they couldn't do it right. The sound is still persisting.

I bought compton submersible motor on 20/03/2019 with model name - owd12 (1ph) h-28 and with the
Product serial no. Lapa1ri001666. Since last two days this is not at all working. Complaint is urgently to be attended at
Plot no. 99, lic colony, puppalaguda
Hyderabad - 500089. Contact nos. [protected]. / [protected]. Please resolve urgently on priority.

As per their legal notice they sent police to our home, when we paid every penny to them. Now when its their turn they have been spinning this matter since 2 months. We want our money back. Help us through this, we have been calling them everyday to get every detail to them, something or the other always gets short to them. My mother is dealing with their stress everyday, they are not paying single penny. We sent their material, their staff told they will look through the matter, they haven’t looked into anything