Crompton Greaves / CGGlobal.com Complaints & Reviews

Your authorised service centre r k motorised workshop at indra park, kailash puri, palam, new delhi has given a mail to mumbai office for permission to replace or repair my pump but i am surprised that in 3 days there is no reply from your mumbai office. I am facing acute problem. Given 800 to a plumber as rent and installation of another pump for 4 days. Please do hurry and sort out my problem immidiatly. The said pump was 10 month old and the cost was 7800/-

Respected sir.,

I have water moter purchased for cromption graves company before 09 month ago this water moter not working for fifteen days without water very difficult in my home and fared all family member's i have contact company distributor's m/s r. K. Sales agencies, jaipur whom water moter purchase & jaipur service center but not response
And not slove my complaint

My reg. Complaint no [protected] date 18/07/2017

This complaint slove for urgent basic i have very difficult my all family member's

Your's requested to please arrange service as soon as possible

Regards.,
Kamlesh kumar sharma
Plot no - 50 santoshi vateka, vijaypura road
Purani chugi, agara road, jaipur
Near mamta public school
M. No. [protected]

Water motor pump not working on date[protected] and not making full pressure for put water from ground level and sudden pump was jamed after some time pump moving but not making full pressure. Motor not make full pressure. Motor pump not working properly. Demage and defect i cnt see so i dont send photos. Plz solve my problem urgently my arjun no[protected]
Email id :[protected]@gmail.com

Sir

Ordered two ceiling fans CROMPTON HS PLUS 48 inches 53 WATTS

One ceiling fan is working

The other one worked for 2 minutes then stopped

Kindly replace the item

ORDER NUMBER
[protected]

ORDER DATE 28. 06. 2017

BILLING ADDRESS & SHIPPING ADDRESS
Shaista Ashraf
255, Ghalib Apartment
Parwana Road, PITAMPURA
New Delhi 110034

INVOICE NUMBER & INVOICE DATE
HR- DEL[protected]
Date 28. O6. 2017

Hi everyone iam Abdul Rahman.
Same case has happened with me they now have come with new consulting name it all started with a consultancy name career Service Pvt Ltd... day 1 they called me and asked me to submit my scanned documents on [protected]@outlook.com (make sure mark it as spam). Day 2 a lady Called me did my telephonic interview n asked me to wait day 3 I got a call from verification department requesting me to pay 8100 rs on a private paytm number ... after that they asked me to wait till 3pm I received a fake call letter from cg again the same day they called me n asked to pay 7000 n they said this will be refunded in 10 mins on same paytm number n requested me to wait for some time then game started they put me on hold saying that your call is being transferred to refundable department.. now the climax seen a lady by name priya asked me to pay 12k in order to refund everything when I questioned why she said we are opening your salary account in city Bank... please do lodge a complaint for such process in the beginning of game so that it I'll be easy for police to track these bastarts please find the attachment below

I have ordered on last 31-may-2017 one 20hp (940rpm) Crompton Greaves motor from a sub dealer named Rajesh Gupta, Kolkata. As per shopkeeper I have to pay the amount first so that he can send me the product through transport system & I paid Rs31100.But when I received the motor it was 20hp(1460rpm).Then I asked him to exchange it.But he is now not ready to exchange because I don't have the prove for previous order confomation. & also saying that bill is made so he cant exchange it. Regarding this I have spoken to Company help line no & they gave me a no of Kolkata Sales Excutive no to speak with & named Mr Ayan Chaterjee. When I spoke with him he told me sell that motor by myself to someone else & again buy what I want. Please tell me here how this is possible for me ? I belongs to a village area & how many people are using this kind of high power motor.

To whomsoever it may concern

I'm karthikeyan. I have booked a complaint in crompton greaves customer care and my complaint no was [protected] dated 21.06.'17. I have 2 cg instant water heaters (3lts) in my home and both were not working for the past 2 weeks. So i booked a complaint and they told that service person will come from sri unnamalai agencies, kanchipuram. A person came on last saturday 24.06.'17 from that agency....

I am disappointed with the quality of ceiling fan as i purchased a month back. From second week onwards its giving huge sound. I requested your cc and confirmed that faulty and can be replacable.

My question, if i replace, i need to spend around rs 200 for elecrecian. This is not at all aceeptable. If problem comes again, should i repeat the same

Then where is the brand value??

Complaint no[protected].
Due to this i am having sleepless nights until i replace as i am not getting electrician to refitting

Please reply

Sir,

I purchased submersible pump of crompton greaves brand on[protected]. Submersible was working normal. But today on 22 june in evening it stop working. Local mechanics instructed me to contact service engineer. You are requested to route your engineer to fix and diagonose the problem and take speedy remadial action as early as possible. We are facing water problem in summer day.

Product details
Submersible pump of 1 hp
Product serial no llma1qe0005617 (Af91168)
Model no 100w/rj/1007-40
Date of purchase. 03/06/2017

Personnel details
Md maqsood alam
Purani bazar
Po - jhajha
Dist - jamui
State - bihar
Pin - 811308
Mobile no -[protected], [protected]
Email - [protected]@gmail.com

Dear sir i have purchased 2 cromtan grieves fan before 2 years ago as i have faith on your products and my electritian suggested me about this product. But within these 2 years 1 fan is running smoothly but another one is making noise and i am afraid of that the fan will come down and broke anybody's head of my family member or mine. Request you to improve your product so that your customer will have continuous faith in your products. I have made lot of expenses for that fan and now my electritian saying change or replace this fan with some another company.

My fan is available to your engineers for study purposes. Contact and visit my home for the same.

Please find attached herewith video of my fan for your awareness.

Thanking you
Regards
Shailesh walkikar nanded
[protected]

The worst service one can experience is with crompton. I bought a cooler last year in july. I registered a complaint in may this year. Still my complaint is not resolved. First time engineer visited, he took a photocopy of bill and closed the complaint himself. Next time engineer visited, he attended the call, rectified the issue but the same issue arised in next 2-3 days. Now i called customer care last week but still the complaint is not attended.
This is the kind of service crompton is giving to its customer. This is a harrasment of the customer. Just sell the product and befool the customer.
Now i am trying the customer care number and the executives are busy from past 1 hour.
Sorry to say but i will have to escalate the issue from now onwards.

Reference is made to service req#[protected] dated 16 jun 17.
Yet to awaiting service engineer to attend the complaint.
Very bad experience.
Will never go for cg.
Cg sucks.
Purchased a new ceiling fan on 15 jun 17. After opening the pack found one screw for tightening the bkade was missing.
Lodged complaint on 16 jun 17. Toold by the customer service team that problem would be attended witin 48 hrs. 72 hours passed. Tried to contact unique services - [protected] (Provided by the customer service). But no is unavailable.

The above water heater is not heating water. Please send your electrician to setright it. I have checked it several times for the past 5 days. Water is not heated being heated. Please arrange to send your electrician.
[address removed]

Email:[removed]
Mobile:[removed]
Land line [removed]

Claint name: patel dhirajbhai babulal
Claint's mobile no. : [protected], [protected]
Discription of problem: my crompton fan make some unnesessory noice and i 2 times complain about this problem to the diller shree lakshmi electric store, mehsana, but no solution of my problem. I also call in the customore care but they not recieve my call. So i kindely request you to solve my problem urgentally.

Dear official
This is to inform you that i have initiated a service id on behalf of calling via customer care id no-[protected] as on 5.6.17.

Still the matter is not yet solved.
Every time i am receiving the service provider details but not a sigle provider has solve the situation till date.

Is this type of service you assure to the customer???

Respected sir i bought crompton greaves pump 1 hp some time ago and its not operating. I called at customer. Care endless number of times but i foound it busy every time... I googled service centre phone number (Bhardwaj electricals) but they also did not pick my call inspite of calling many times.
Please help me in getting pump repairing service from crompton..

My crompton service complaint id[protected]my cgglobal complaint i'd 1594105. Today a mob. Call take by my wife (Mob. No.-[protected]) from crompton service center. First they demanding money for my fan repairing and when my wife deny that they use abuse language. What's that? After that i also try to contact other service center mob. No. These are [protected], [protected]. But no reply. This is the service from a global brand. Now i will decided to go consumer forum if my phone not repair as early as possible.

Sir im a dealer my place is gokarna (Uttara kannada) vedika enterprises we are having so much of cg complaints, no body will attend the complaints, recently i loged on complaint on 22/5/17 till that complaint is fixed the complaint no is [protected] here is no proper service center, we suffering i[censored] are not able to do the service center i and my dealers also closing cg i am having so pumps, fans coolers, irons, mixer, etc

My complaint i'd 1594105. Today a mob. Call take by my wife (Mob. No.-[protected]) from crompton service center. First they demanding money for my fan repairing and when my wife deny that they use abuse language. What's that? After that i also try to contact other service center mob. No. These are [protected], [protected]. But no reply. This is the service from a global band. Now i will decided to go consumer forum if my phone not repair as early as possible.

After one month of inspection by service boy till now no action taken. My complaint no.[protected]. Service plaza no._[protected]. When my fan will be repaired? Kindly do the needful. Thanks rojina bag mob. No._[protected]. Day by day i have contact the service boy and also in service plaza but till now they have not any fruitful answer for repair my fan. I am upset now.