Crompton Greaves / CGGlobal.com Complaints & Reviews

Hiii,
I am Birjoo Lal Yadav from dalluchak, Khagaul, Patna, (801105). My submersible pump is not working from yesterday, so i want home service from your company because my submersible pump is still in warranty period. So, please send your staff at my for home service to rectified the fault and obolige because we were suffer from lots of problems. So, I beg you to kindly serve as soon as possible...
Thank you...

Sir mere water pump me kuch kharabi aa gai hai lastnight pump achhae se chala par jab hum us ko morning me on kr rhe hai to bahut slow sound de rha hai aur water nahi utha rha hai. Sir aap apne service acordaing apne sarvice men bhej ke hamare waterpump ko sahi kr de sir abhi merq pump warranty me hai sir hum ne pump ko date: 01/10/2016 ko liya tha aur company ke kahe anushar hame 1 year warranty mili hai.

Thanks

It is for your kind information that I have bought two geysers from Crompton greaves company's authorized dealer on 4th of February 2016(Golaghat Stationary Agency), one is working fine but the other one is giving a lot of problem during water heating (Model No. of the defective one - NLMEB 000378). Regarding this matter, I have talked to the customer care center ([protected] ), but even after consulting them with two times, (1st on feb 5th and 2nd time on 20th march) I receive no response from them. So, I have to file a complain against them through your forum. I hope you will look into the matter and take the necessary actions needed.

I bought crompton greaves water pump (Csc1010-vx crompton make 1 hp sub pump) on 27th feb, the product sold to me was defective. When i contacted the dealer, he asked me to contact service center. The representative who came to check the pump had very limited knowledge and was not at all helpful. Though clearly there was defect in the pump he argued at length. It was a sheer harassment and i had to run up and down the store to change the defective pump, the company people were at at all helpful. Really unhappy with them.

Compton gyser is not working stop heating... When the guy checked sent by cuatomer care he said it would expence 3000 aa road and plat is bad...

The question is what kind of warrenty is this only for outer body comes under five year no internal??? Then i would recommend to evry body that not to buy graser crompton because outer body never fail
. Internal road or plat only can cause the problem... I am very frusted with...

I had bought cg pump 1 hp (mini ganga) on 20 sep 2016. After 4 months i Facing issuek that pump not working properly. It's geting power off after every 5-10 mins & heating too much. I complaint on customer care on 27 feb 2017. Engineer not fix the issue & suggest me to take the pump to their authorised service center at RAMNEEK ENTERPRISES E-90 PNB SIDE ROAD, SHASTRI NAGAR, DELHI-110063, so i go to service center & handover the pump on 28 feb 2017 & they said that contact after 2-3 hours, so i call after 3 hour but they said that we are unable to fix your pump pls call tommorrow, so i call again next day, & they said that it will be replaced within 2-3 days, after 3 days i call them but they reply that we have not yet received your new pump from company pls wait for 2-3 days. After 3 days i call them but they told me the same reason, after that i again register a complaint to customer care they give me the mobile number of NAVEEN SAINI ([protected]) who handle the service center of some areas, so i call him & tell him about my problem he also tell me to wait for 2 days & call the service center after 2 days, so i call service center after 2 days, but still they have not solve my problem & said that we don't know when your new pump comes. Regret to say that it is nearly 12 day now, but the pump has not recd. at the service center. Very very poor service... Not getting good service from Authorised Service Center.

I bought some 8 ceiling fans for my home of which three are not working fine and I have raised multiple complaints but no response.
The fans are still in warranty and this is the type of service i am given even within one month of buying the fans.
I am highly disappointed with the service and need a replacement for the fans.

I have spoken to customer care multiple times but nothing has been done and even the customer care executive was rude and abusive.

I had bought cg pump 1 hp (mini pacific). Facing issue not working properly. It's geeting power off after every 5-10 mins some it's continously working for 2-3 hours. Engineers said due to power flactuation but it's always happen in night when there in issue with power in day it's working fine. Facing issue since from one. Not getting good service from auth. Serv. Dealer not ready to replace my water pump.

Hi. I am a student who is eagerly seeking for job. I got a call from crompton greves.. But they are not crompton just they are using this fake name (crompton greves)... Firstly I got a call from RELIANCE CAREER (I think consultancy).it is tie up with this fake company it seems...
and I have cleared my online test and telephonic interview then I got to know that I'm selected.. But after that they asked me to pay 850 for documents verification I paid.. After that they again ask to pay8100 for training purpose again I paid.. Still they wanted me to pay 7900 rs for courier charges.. In courier they will going to send offer letter and joining letter..
But this time I didn't paid. And they told me that all these money will be refunded back with in a day.. All payments transferred through paytm only.

I got a a mail regarding 8100 payment : [protected]@cromptonnhr.com

Finally I got to know that this is a fraud.
So can I get my money back?? ..
If I won't get also OK..
But companies like these are playing with students who are eagerly waiting for job opportunities..
They are cheating many people daily..
So I just wanna help to someone who see my message and not to be cheated..

I have call recordings and her number(it is still working) ([protected]).Her name is Sowmya...

If my complaint accepted and police department take some action on these people then I would be very glad for that...
Please help me...
It will be helpful to many people as well...

My cooler is not working properly so i need immediate instance as it is still in warranty period. Some kind of sound is coming out of the cooler as we try to switch it on a also d fan is also most probably not working. As i m using other product of crompton as well so i wish i will get instatance as soon as possible. M a resident of guwahati assam n need asistance here itself

I have purchased a induction cook-top in urgent basis as substitute of LPG from Great Eastern in Chinsurhs in 10/01./2017.
but when i need to use it, i saw it is not working.
i make a complain to toll fee nos. technician also came, but still now
the problem is not solve ..
please do the needful
invoice date: 10.01.17
invoice no : 16/SA/1617/17345

The 20 liter geyser has given problem again. 3rd time in 1 year of purchase. Request you to fix the wiring that supplies power to the geyser asap. The current problem is that the wire that supplies power to the geyser is burnt. We have had no power fluctuations in the past 3 months, even then this issue has popped up. Last time, Insta care ( CG service vendor) in Pune took 2 months to resolve the issue.

Sir
We have lodged one complsint regarding service of our water geyser at ambala cantt service center in name of mrs. Vijay kapoor bug they have not sent anyone from past one week inspite of daily reminders abd we will not buy your product because of this kind of poor after sales service this is second time we are facing problem because of delay by same service center and i recommend that you must change the service center franchisee i will also not recommend crompton products to family/friends in future
Aprajit kapoor
[protected]

Hello sir, I think our geyser coil has been outdated and new coil has to been installed because when we switch on the geyser current is passing through the water and tap so we can't touch the tap when geyser is on. So I request you to send your service provider and solve this problem. And one more thing is that our geyser warranty period has been over so can you please tell me how much we should pay.

Hello!
am writing this to tell the condition of geyser in our home.
as our geyser is not working from past two days we are facing lot of problem.
we request you to solve this problem sending your technicians as early as possible to get our geyser repaired and we shall have happy times using the geyser.
date of incident occurred-5/02/2017
date of purchase-28/11/2015
thanks and regards.

I have complained against Mr Deepak Kumar service agent of distt Sultanpur..
They said that company do not provide me
Motor of heater so am unable to repair your heater after 4 days I will return your defective heater.. he works in shanti traders Sultanpur... please do need full action otherwise I will go to consumer forum
Asad
[protected]
Forest department
Up

Sir, i purchased crompton greaves 15l metal body swh315e geyser no.5e808e/15-16/85, dated 03-apr-2015. Now, it is giving electrical shock when touching water tap. Kindly reply.

Sir my complain reference no. Is [protected] still now your service center didnot done the repair job, i came to know a thermal cutout is require which was not in working condition while I purchase though it is tag in the gesser " OK CHECKED".
Sir can you tell me when shall I use the gesser in this winter or in 2017 winter. please do the needful.

Arnab Maji
Durgapur

My order id -[protected]) a crompton greaves, and i received the product yesterday.after that i gave a miss call to toll free number and received an sms saying 5.1.17 between 4 -7 pm installation will be done like.product delivered to villupuram district-605108.yesterday one person came from villupuram this is his number([protected]) to my home and he told that plumbing work not done so he cant do connections.he put only two screw on the wall and he fixed that heater and he asked 250 rs.

I bought two geasure of crompton greaves around six month before... Now they are not working.. I filed a complaint against them and give them to dealer of crompton greaves and they give me receive letter of geasures... Now the dealer said that they are off to market from company... Company will gave you new geasure and you have to pay for that... So if my product is under warranty then why should i pay...
Sandeep kumar
[protected]