Crompton Greaves / CGGlobal.com Complaints & Reviews

I have purchased new Samar pump on 13-june-2022 / 1.5 ho water fill 14 gage .
And installed .

Today at 3 July it's stopped working (taking high Amp) .
I called up machanic who installed this pump, he pull out pump from under ground and found issue is in motor .

He took pump to dealer for replacement, dealer clearly denied to replace ans asking to wait for 3-4 days to repair.

This is how your service is, how is going to wait 3-4 days without water and spend 1000 every time for visit charges to local machanic .

I want this to replace it with new one

Register mobile num
[protected]

Hi there,
I purchased Geyser in march and until now I have 2 times called service engineers and they have corrected the problem. The 2nd visit by the service engineer was done on 28th June and today again the geyser is now working.

When I asked the service engineer, they told me that it is due to scaling and I have to get it cleaned every 2 months and pay Rs. 450. How is it feasible?

I have been using V-Guard for the last 10 years and no problem like this has ever happened. If your product is not suitable in this area, Can you please take back your product and return my amount?

I am fed up with booking and following up with service engineers. Wait for 48hrs for the service engineer to come and then again it stops working in 48 hrs. What will happen when this product goes out of warranty?

I also tried customer service and they gave a number i.e [protected] but this is also not working. It is actually worse. Not even ringing, just call ends as soon as you dial it. Not sure if this is fake number given or what?

After booking the service request on 30th June 2022, there was not even a call from anyone. No one cares. It's been more than 48hrs. The product is bad, service is worse. I will never in my life purchase any Crompton products.

This is also cheating where you have sold something of very poor quality and it is in my consumer right to demand an action on this for whoever is responsible including your sales and service department.

Can you please take back your product and return my money or else I have to go to consumer court. This is too much where you think it is ok to sell low quality products and get away.

Regards,
Ajay

Motor is realeasing current in motor due to which machine is also realeasing the same
Kindly send your service engg as soon as possible
As my work is getting delay

Not Starting after one Month Service

Sir g submersble pump ni chal rha to

The motor is not running more than 1Omin

Not working.

Pressure too much low and not run properly

Crompton fan high speed gianna model LMEB1UK006937 / 38 purchased on 21st March 2022 with 2 years warranty.

One of the fan is making noise

I want to complain that my water motor is damaged and now it is under warranty, we are having a lot of problems, solve my problem as soon as possible. please

Water pump created unwanted sound from 5 days

The CGDSS10MG DOMS PUMP MAXGOLD 1HP 1PH which was bought on 6 may 2022 from Vijay Sales Corporation, Jaipur has stopped working. Please send an engineer to solve this issue. INVOICE NO. - VSC/22-23/686 Buyer name - Archana Agarwal, Mobile number [protected]...

I was complained about my coller at twice but related distributor is not responding and also they do not send any technician

I feel Crompton is good company about your product and service speciality but I m not hesitate to say that Crompton company is worst company and in future I don't take any product of your company useless company

We purchased a water heater last year which is still under warranty. The water heater leaked and stopped working and when we raised a service request from Crompton they are not providing any service and closed the request.

I purchased 1hp motor and today when i tried to start it's not working can you get it resolved on priority because our whole work is dependent on this motor and as it's not working we are stuck and not able to work

Tullu pump sparked and not wrking

A week before, I purchased 12 ceiling fans from Crompton but one fan is not running. Expected good and quality product and service from Crompton but disappointed.

*Service request for Fans* has been registered under No. *[protected]/01*.
but Crompton is not sending any person to replace or repair the Fan which is comers under company warranty.

I have been following up with Crompton over an email and call, but not resolved the issue.

Regards,
Sumanth

1. The above reference exhaust fan was purchased about 5 years back. There is no question of it being in warranty, so the Crompton Greaves need not fear any expense on their part. I will pay.
2. It was mounted in the bathroom window.
3. The fan was taken down as a mouse had accessed it from outside the window and chewed up the wire. In addition, the bathroom was being painted so this was a good opportunity to clean the fan.
4. In the process one of the two canopy clips broke. See photograph of canopy with one whole and one broken clip
5. The service centre informs me that the model has been discontinued and no parts are available.
6. As per Indian law spare parts are to be available for 5 years from the time of discontinuation of production of any model. Clearly this rule is being breached.
7. Kindly supply me the part. I really don’t want to have to take this issue further, but if necessary, I will
Thank you

New submersible 1.5 hp 12 stage water filled pump, serial No. LSCR 1UL507717 Purchsed 31 Mar 2022 & within 16 hours after installation, it stopped working on 01 Apr 2022.
On Crompton web site, wasted 30 mins but complaint could not be registered, nor on their Customer care No.[protected] complaint possible .

Product not working