Crompton Greaves / CGGlobal.com Complaints & Reviews

Dear Sir,
This Complaint against poor service related .5 HP Motor. The Motor details mentioned Below.

We have purchased the Motor 6th January 2022 The Motor has been damaged & informed Sri Ram Diesel ( Mango/Jamshedpur) where the motor was purchased. He advised us to send it to a service center situated at another place named Sriram Enterprises ( Adityapur).
After that we handover the same in the service center on 15/3/22. But no action taken against the same till now & lingering the matter based on approvals of higher authority. The behavior of the representative in the service center is very lethargic & unsatisfactory. They have no worry about the customer .
I know the item is a very small & low value item but this is very important for our plant. We have already used 20 different capacity motors in our plant

Lastly we have plans for the same shall be taken back & repaired from local vendors.

But this is very hopeless & poor services of CG motor while the CG Motor best brand in India & across India. Hope you understand our pain .

Model No.GF6781-H
Type CGFHP Motor
Motor No UKG33257

Our Mobile No [protected]

Taking follow up since last 1 week with support team. But still there no proper response every time they asked me to wait for 24hrs and no one even contacted.

This is issue is started since 10th March, there was already noise and excutive came repaired something it got worst than before so he asked me to observe for two days. if the condition is same we will get this replaced. After 2 days ticket is got closed and fan is also getting more noisy and excutive is not answering calls.

Support team it worst than this experience they always asked me to wait for 24hrs even trailing mail going on more tha 4/5 days.

Motor is not working properly

Pump not working

Complaint against CG Power and Industrial Solutions Limited regarding defective Mono Block Pump of 1 HP
Sir,
On 18.12.2021 I had purchased a CG Mono Block Pump of 1 HP by paying Rs. 3700/- with 1 year warranty vide Invoice No. 2624 (copy attached). As this Mono Block Pump creates a lot of noise I had filed a complaint with the company over phone No. [protected] vide Service Request No. CGPISL[protected]/01 on 04.03.2022. The...

We have order 1.5 hp monoblock single phase at rs 10303, but we got a wrong product . and the product we have got is worth rs something around 6000 . Plzz help us as soon as possible .

I bought Crompton SWJ 100A-36 Pump 1HP and it stopped working within a day, the customer service executive person before checking said that it is due to the "power fluctuation" and after opening the motor he mentioned that there are some water drops inside this xyz part and it is not covered under warranty. A water pumping motor is not able to protect itself from water splashes? That clearly is a manufacturing defect and I have seen many people are sharing the same complaint for Crompton Pumps, frauding customers with faulty low-quality products and with poor support service from engineers are shown completely.

I have ceiling fan in my stock which is not working. i tried contacting consumer care executive but they are not providing me appropriate response so i am left with no option. my fan serial number is NKYIB044601, my firm name is priya electricals. please see in the complaint and provide me service as soon as possible

We are currently using a crompton motor which has been working for 4 years. We currently have an issue where the motor is no longer working because of the back fan is not spinning on its own. If we manually push the fan it starts working. can you please send your technician to come and look at the motor. He had come and fixed it 6 months back and we are getting the same issue

Dear sir,
I am Praful from Kaveri seeds company limited, we purchase a cloy gin machine (from, precision tooling engineers, nagpur) from last November, after some days the motor being start heating issues than the normal. But few days before its not working due to some internal wiring problem, due to that our total ginning work are stopped.

You are therefore requested to send your mechanic at the earliest so that the faults are removed. So, please take your action as early as possible because my work are stopped due to that.

contact no. [protected], [protected]
email id. [protected]@gmail.com

Thanks & best regards
Praful Rahangdale
Kaveri seed com limited, Aurangabad

मोटर मोटर चलने के बाद 20 मिनट चलता है और उसके बाद बंद हो जाता है जाता है हम टोल फ्री नंबर पर दो बार कंप्लेंट कर चुके हैं लेकिन अभी तक इसका निष्पादन नहीं हुआ है जिसके कारण हमें काफी परेशानी हो रही है
कृपया आपसे आग्रह है की जल्द से जल्द इस पर कार्यवाही कर हमें संतुष्ट करें
मोबाइल नम्बर-[protected]

Hi sir, my name is pawan kumar from dfil.
I am very upset to that i registered complaint regarding sewage motor pump of 19 jan 2022. But still not repainr.
Bhoomika enterprises is my repairing center . He say your complaint transfer to crompton office for new motor pump replacement . My motor still in warranty. Today is 8 feb. And motor is not yet comes. Please do quickly. And your guy not picking up my phone.

SRF NO- 9012

We had purchased Crompton vibrator motor on 23.01.2022, we started work on same day but after half an hour vibrator was not taking load of 60mm nozzle, after re-starting the wires of motor burnt and smoke out.
We want repairing as soon as possible as our work is suffering.

I Have Purchased New Crompton Amica 25 Ltrs Geyser Online And After Installation the Geyser Is Not Working . I have Filed Complaint 2 Times But There Is No Response Yet. What Should I Do Now

Press is specified as nonstick.
But clothes are sticking
Please do something

1.)Cooling fan and
2.) 3 pcs fan-cover bolts of
7.5 Hp 6pole electric induction motor got damaged in transit.

We have purchased geyser in Feb 2020.
Within short time got around 8 complaints regarding heating. I feel the product was defective. And the wish get replaced.

Motor is not working
plzz its repair as soon as possible
warranty card is attached
its sparking and not working properly

Bought Crompton Geyser with 5 years warranty on Tank, and gad leakage issue. Registered complaint with Service Request No:[protected]/01 and attended by PEECHAMPILLIYIL ELECTRICALS-[protected]. But they denied to replace tank under warranty.

Dear Sir,

we have purchased 8 water motorpump from M/S Kansal builtmart LLP, at C Lal Chowk, Okhla, New Delhi in the month of Sept 2021 vide Invoice No. KBL/2021-22/2306 dated 7th Sept. 2021 and Invoice No. KBL/2021-22/2370 dated 10th September, 2021 out of 8 motors 7 are not working properly thease motors has been installed at 2520/27-28, Gayatri Apartment, Tuglkabad Extension, New Delhi - 110019. contact No. [protected] and [protected]. Pl. send your technician at the earliest and get our motor pump repaird.

Thanking you,

for SARITA AGRO PRODUCTS PVT LIMITED

SUDHIR CHAUHAN
DIRECTOR
M.N. [protected]