Cross Roads — Fake commitment, fake service point promises | |||||
See ia m very angry with your sales team espacially with sales person (Swati)who is handling Mobile :[protected], Before selling deal she was calling me 15 times a day and when i purchased the deal then she was not responding to my calls, they used to pick my call and say that adesh phir se call kr rha hai, then they used to discconect it Person :Rahul/Aniket -[protected], he called me then i was following him about my services but he also not gave me any support, my appointment was at 11 am on 24th March 17, when no one called me till 10 am then when i called customer care so they told me that our person got stucked some where and service will be done around 12:3. for this service only i took half day leave from my office.so such type pf behavior was not acceptable, i dropped around 10 mails, called customer care around 20 times but no one was helping.. finally when i came to headoffice to make compalin then with help of Mr pradeep my car got serviced in that also he just washed the car and refiled engine oil, no other servicing was done, it only took 15 min time i am very disappointed with crossroad, will never prefer it again Was this information helpful? | |||||
Cross Roads customer support has been notified about the posted complaint. | |||||
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Cross Roads House, X -1, Okhla Industrial Area, Phase 2, New Delhi, Delhi, India - 110020
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Ashwani Garg
M No [protected]