Cross Roads — on road service assistance

Address:

New Delhi, Delhi, 110946

I have purchased the assistance service few months back and when i raise request for first time on road help nobody helped me when called customer care they simply saud noone is available around 10:30pm 1 oct 2018 and i got mseg that your complaint is closed i dont knowhow can these not answering phones as i spoke with same person 3 times and he disconnected my phone then no answer on all calls.

Why did is paid for the all india on road assistance when you cant even help on sardar patel marg which is the most known road of entire delhi.

I need ceo of crossroad to look into it or refund my money asap