Cross Roads — service request no 499875

Address:

New Delhi, Delhi, 110009

This is in regard to service request 499875 which i raised on 27th of may 2018 for service on wheels for 16th of june 2018 between 3 pm to 6 pm. From 4th of june i have been regularly following up by customer care om the status of my request and each time i was assured that the service will happen on the said period. I took an off from my work for today's service however i dint receive any call or message from any technician. Previously as well i raised the request on 5th may complaint no 495350 however i have to cancelled as the requested slot was changed and i was not available for the other slot.

I purchased the service thinking it will be great experience and recommend it to others but its the worst experience i can say. If you call the customer care you are put on hold for half an hr and then your phone get disconnected.

Would like to request for my refund of 3000/- at the earliest

Membership id:[protected]
Vehicle no:dl3cbv9558