Cross Roads — Unprofessional Attitude

Address:

New Delhi, Delhi, 110015

Dear sir,
I Amit Sabharwal Have booked for a service for My Vehicle Car(Santro) regn No. DL4C S 9295 on[protected] I gave a cheque of Rs 2500 in favour of Cross Roads India Assistance Pvt Ltd. I was told that you can go a head with the procedure of booking the vehicle after 72 hours of the collection of cheque. After the collection of cheque I was told that your booking cant get accepted before the clearance of the cheque. It got Cleared on[protected]. Then I booked my vehicle for The service of my vehicle and I was given the date of[protected] for the service and when I called the customer care center on[protected] I was told that the timings of the service is 3:00 PM and when No one turned up till 03:30 PM then I once again called the customer care center then one of the representative of customer care told that it cant be done on the said date (070.01.2017)as there was a breakdown in some other vehicle. and then I was told that you can get it booked for 19.01.2017 as there is no other date before this.It is not possible for me to stay back on 19.01.2017 again as I am a salaried person staying back means a great loss of my work and the time and money.The Company person are saying that do what ever you want to do nothing can be done.When I called the customer care on 08.01.2017 they told me that one of our consultant will call me as there was a change in schedule . I request your goodself to look into the matter and get the issue resolved at the earliest. I would be highly obliged. The person Involved in all this procedure are:

The calling Person Mr. Rahul No. [protected]
The collection of cheque person: Mr.Karan No. [protected]
The customer care person's : Mr. Atul, Ms Anjali and more Customer Care No.[protected]
Mr. Deepak kumar : [protected]

Invoice No. 12590