[Resolved]  Crossbeats — Crossbeats torq bluetooth headset /

Address:CrossBeats, Ground floor, Brigade Towers, 135 Brigade Road, Ashok Nagar Bangalore -560025 Ph: 9611293293
Website:crossbeats.com

I have purchased crossbeats Torq in crossbeats official website on 23 March 21 and there is 1 year warranty for this product. One month back My left ear piece stopped working and i contacted the crossbeats customer support regarding this issue. Now They said service is chargeable, so I said do not want to spend more money one this because their product life is very less. With in 6 month their product not work. They cheating people. They are not response properly. They are giving irresponsible answer. Please stop their production otherwise they continually cheating people. They given warrenty is just eye wash.

Purchased details and courier details attached here, please do the needful. They are not return repaired product as well.

I bought cross beats torq 6 month ago now product is not working. They provide 1 year warranty so I sent the product to their centralized service center at Bangalore but now they are not giving service. In support mail they are not giving proper answer. crossbeats cheat people . If crossbeats product is making cheap quality please stop crossbeats production

I expected replacement of the product.
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Dec 11, 2021
Complaint marked as Resolved 
Still company not resolved my complaint. What is the purpose of raising complaint here. Please take necessary action for this query
Nov 21, 2021
Updated by Rameshkrk12
Any update on this complaint, still I am not received any update from cross beats
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    CrossBeats, Ground floor, Brigade Towers, 135 Brigade Road, Ashok Nagar Bangalore -560025 Ph: 9611293293
    India
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