Crossroads — door step car servicing package - sow premium d1

Address:	New Delhi, Delhi, 110020
Website:	www.crossroadshelpline.com

I have purchased this package on 29th december, 2017 after an agreement with their sales executive (Nitin) that a door service will be done on 30th december, 2017 between 9 am - 12 pm slot.

I haven't got any response from their team so far.

I have sent them an email regarding this on 30th december to cancel this membership with immediate effect and refund the amount to my account.

I did get an automated email that they will contact me within 24 hours; but they never called up.

Whenever i call the customer care no. They ask to drop an email and i'd get a response within 24 hours.

It's been almost 3 months now and they are not refunding my amount.