Crossroads — false commitments made by crossroads executive

Address:	New Delhi, Delhi, 110007
Website:	Crossroadshelpline.com

Really dissatisfied, with all commitments made by rahul sexena of sales team. Sales team is making so many false commitment with customers which is really spoiling the name of crossroad company.

Issues faced:-
1) asked for service of my car in the next weekend (Saturday) from the payment made. But i have to wait for whole month to arrange the service at my door step.
2) i have been committed that 2 to 3 people will be coming, who will do the service and washing at my door step – the moment the service men reached at my residence for service my car, the only single person came and also he was not fully equipped to do the washing at my door step. He said he will take the car to their nearest service station to get it washed.
3) i have been committed by rahul, synthetic engine oil will be used for my car while doing service which is having market value of rs 1400 – the service man came along with normal oil having market value of 500 to 700 rupees.

After waiting for whole month to get the service completed of my car and when the service person visited my home with such excuses, it’s really disappointed me and which makes me to take the decision to never take the membership of crossroad in future and ask for the refund for the amount paid.

Not received my refund yet.