Crossroads — mobil service on wheels

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201310

I had made a booking for mobil service on wheels for sunday[protected] for slot 9am - 12pm. I was informed that the service executive will call me half an hour prior to scheduling the visit. However, no one called me. I tried reaching the executive ms irina who made my booking but the contact number turned out to be switched off. Nor was there any response on the customer care number. It is very unprofessional of crossroads team to take payment in advance and then to not adhere to timelines.
I am highly disgusted with the fact that numerous amounts of follow up calls were made to schedule this service and for payment but when it actually came down to delivering the service nobody in the crossroads team was reachable.
Highly poor service. I would never go for crossroads service ever again.

Booking id:543428
Closer code:2274