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Crossroads — Non delivery of free gift items which was promised with RSA policy

This refers to RSA policy [protected] of my vehicle DL2CAQ7260. It was promised by sales guy (Poonam [protected]& [protected]) to give below free gift hamper------
04 car perfume
Tissue paper
Fire extinguisher
Car care kit
Discount coupans
Provided the full amount is paid 4719/- for pan India 04 yrs plan, so I did the full payment.
it's 15 days past but nothing received.
The trailing mail by Team Leader Soni is-----

On Sat, Feb 13, 2021 at 12:40 PM Soni wrote:
Dear sir

I have already dispatch your gift in your address ..
[protected][protected][protected][protected]-
Even after several reminder no response by any one
Pl help to resolve the issue

Regards,
Ashok
Non delivery of free gift items which was promised with RSA policy
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Feb 22, 2021

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    Crossroads
    Customer Care Service
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    Crossroads Phone
    +91 11 4709 0909 [Delhi/NCR]
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    Cross Roads House, H.O : X -1, Okhla Industrial Area, Phase II, New Delhi, Delhi, India - 110020
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