Crossroads — Sales team sold package: RSA+SOW but now no response on sow

Address:

Rajdhani Enclave, pitampura

I was promised by Mr. Pankaj and Deepak (mobile [protected]) to have a package of road side assistance and car service in given cost but now after making payment, I am not getting the car service

Please see the below mails

[protected] Forwarded message[protected]
From: Rajat Bansal
Date: Mon, 2 Nov 2020, 12:19
Subject: Fwd: SOW And Link
To:

Dear sir/Madam, .
For car hr51AJ6020, I was promised by Mr. Pankaj and Deepak (mobile [protected]) to have a package of road side assistance and car service in given cost but now after making payment, I am not getting the car service

Please suggest how to move forward or this is case of cheating by crossroad

Regards
Rajat Bansal

[protected] Forwarded message[protected]
From: Deepak Kumar
Date: Fri, 9 Oct 2020, 11:48
Subject: SOW And Link
To:

Dear sir

Please open The link

www.crossroadshelpline.com/buy?TID=MjMwNzM3

Use Pramocode CR342092

Your Plan Also Activated 1 Service

Please find the quote below –

Offer Amount- Rs.0/- 1 fully service for Hondai I 10 Petrol with car care kit(Price included Taxes)

Category

Shedan

Price included Taxes

0/-

Package

fully Service

SERVICE FEATURES

hatchback

29 Point Checkup

Yes

( Includes general health check up of all electrical and mechanical components like )

Tyre Tread, Pressure, Wear & Tear Check

Yes

Brake Fluid, Brake Pads and Brake Drum Wear & Tear Check

Yes

Power Steering Belt, Pump and Fluid Check

Yes

Engine Oil, Air Filter & Oil Filter Replace (spares included as free)

Yes

Coolant & Gear Oil Check

Yes

Fan Belt & Timing Belt Check

Yes

Hoses Leakage and Damage Check

Yes

Exhaust Manifold and Catalytic Converter Check

Yes

Indicator function, Hand Brake, Speedometer and Wiper Function Check

Yes

Clutch Check

Yes

A/C & Heater Check

Yes

Battery Terminal and Battery Water Level Check

Yes

Abnormal Noise Check/lubrication/ Greasing door locks

Yes

Oil Changes 3.5

Free change of oils ( Brand MOBIL)

Yes

Free Air Filter

Yes

Coolant Top Up (1 Ltr.)

Free Oil filter

Yes

Exterior Detailing

Bumper washing and polishing

Yes

Tyre polishing

Yes

Interior Detailing

Vacuum cleaning of carpet

Yes

Dash board cleaning and polishing

Yes

Internal door panel cleaning and polishing

Yes

complete wash

Yes

[protected]

Sales Team,

Address : X-1 Okhla Phase 2 New Delhi 110020

Website : www.crossroadshelpline.com

Email ID: deepak.[protected]@crossroadshelpline.com