CSC — customer kai a/c mai 10000 deposit kyai transaction fail ho gya aur digipay wallit sai kat gya plz help me

Address:	847308
Website:	digitalseva.csc.gov.in

My csc id[protected]
Vle name-mukesh kumar
Rrn=[protected]
Transaction number= 6791885025720171120124026
1. Name of vle=mukesh kumar
2. Vle bank name =state bank of india
3. Account number=[protected]
4. Ifsc code =sbin0014300
5. Vle aadhar number=[protected]
6. Contact number=[protected]
7. Customer’s bank name=uttar bihar grameen bank
8. Customer account number= [protected]
8. Customer name =balajee singh
9. Customer aadhar number=[protected]
10. Rrn number =[protected]
11. Transaction status = (Declined)
12. Transaction number= 6791885025720171120124026
13. Transaction amount =10000
14. Date of transaction= (20/11/17) plz help me