Customer — Sub;- ATM machine cash not dispensed but account debited and worst solution given instead of refund

Dear Sir,

I want to register my complaint against false transaction due to ATM Problem on 20.06.2016 Time about 10:30 AM. I was using S.B.I ATM at Ramchandrapur, Biharsharif, Near Bus stand, Nalanda. My transaction have been failed of Rs.10000/-. My money debited but cash not dispensed, also no receipt or sms received. Here I would like to inform you that I have also complained on your customer care no and after 07 days they provide me negative feedback saying money have been received by you. It is totally disgusting service sir, you should check your camera footage in this regard.. I have not received my money back in these 03 months. Please refund my money as soon as possible. Here is complaint no. M[protected] respectively. It’s the worst issue I am facing, please solve it soon.

Thanking you

Yours customer

Kumar Kundan Kishor
Account No.[protected]
IFSC Code-PUNB0674800
Mobile No. [protected]
Email Id- [protected]@gmail.com