[Resolved]  CVNaukri Services Pvt Ltd / Сvnaukri.com — Rs 34589 had been debited from my account via some misguided procedures via phone calls by CV Naukri executives through ZAAPAK gateway.

Address:

Mumbai City, Maharashtra

I wanted to inform your respected team team that the amount of Rs 34589 had been debited from my account via some misguided procedures via phone calls by CV Naukri executives through ZAAPAK gateway . They told me that by giving redeem coupon code ’7470 for master id ‘ the amount won’t be deducted .i argued with them several times but they insisted me to go ahead with the payment gateway transaction and the amount got deducted as expected. I want my respected bank to help / advise /assist a customer like myself who have been the victim of some misguided procedures of CV Naukri and help me to get the refund from them as quickly as possible . I am also attaching herewith my final conversation with them over email whereby I have demanded the refund of both these amounts and that i would not be receiving any benefits of their Jobstriker scheme .
Please see the mail below : –

[ Subject: Re: Refund Request Email (Coupon / Reference Id = 7470)
From: "Manish "<[protected]@rediffmail.com> Mon, 11 Nov '13 1:48p
To: "[protected]@cvnaukri.com"<[protected]@cvnaukri.com> and others
View blocked images
Dear CV Naukri Teams,

Its reminder mail for waiting your reply.

Thanks & Regards,
Manish More
Mumbai (Maharashtra - India)
Mobile-[protected].

=======================


From: "Manish "<[protected]@rediffmail.com>
Sent: Thu, 07 Nov 2013 10:34:49
To: "[protected]@cvnaukri.com"<[protected]@cvnaukri.com>, "[protected]@cvnaukri.com"<[protected]@cvnaukri.com>, "[protected]@cvnaukri.com"<[protected]@cvnaukri.com>, "[protected]@cvnaukri.com"<[protected]@cvnaukri.com>, "[protected]@cvnaukri.com"<[protected]@cvnaukri.com>
Subject: Re: Refund Request Email (Coupon / Reference Id = 7470)
Dear CV Naukri Teams,

Waiting for your reply.

Thanks & Regards,
Manish More
Mumbai (Maharashtra - India)
Mobile-[protected].

=======================


From: "Manish "<[protected]@rediffmail.com>
Sent: Thu, 31 Oct 2013 17:21:22
To: "[protected]@cvnaukri.com"<[protected]@cvnaukri.com>, "[protected]@cvnaukri.com"<[protected]@cvnaukri.com>, "[protected]@cvnaukri.com"<[protected]@cvnaukri.com>, "[protected]@cvnaukri.com"<[protected]@cvnaukri.com>, "[protected]@cvnaukri.com"<[protected]@cvnaukri.com>
Subject: Refund Request Email (Coupon / Reference Id = 7470)
Dear CV Naukri Teams,

I have talked to various of your executives on my final decision to not avail of your CV Naukri Job striker services at this mishap of wrong debit of Rs 34589 via order number 132970, 133007, 133010, 133014 and hereby plead to your concerned department to arrange for the refund of my entire amount - that is refund of Rs 34589, which has been paid via order number 132970, 133007, 133010, 133014.

Your executives have also admitted to the mistake and have promised a speedy retrieval and refund of the amount (600+11900+10235+11854 = 34589) to my account .

I would also request all of your team members not to call me up again on this issue for any explanation/discussion or further emailing from my side .
Kindly assist me in this issue/accident and close/settle this as soon as you can . Awaiting the entire refund from your reputed organization at the earliest .

Thanks & Regards,
Manish More.

Mumbai (Maharashtra - India)

Mobile-[protected]. ]

I would hereby beg your highly respected team to advise me as to how to get this money refunded as early as possible . I am reachable on my mobile number [protected], my Mumbai number -you can give a call to that number any time of the day .