[Resolved] D-Mart / Avenue Supermarts — Payment failed but amount deducted

[Resolved] D-Mart / Avenue Supermarts — Payment failed but amount deducted

A artisawant from Mumbai, Maharashtra Jun 14, 2020

Order number 17772143. I have tried to placed this order for rs. 1058/- as on date 13.06.2020 but when i reached to last stage of payment i got error and payment failed but amount already deducted from my account. As i got error i suggest to retry payment i did the same. When i asked in my bank they told me first payment has been successfully placed they give me ref. No. Supi[protected]. I have already mailed with ticket number. 481451 but still there is no update. Please my amount refund to my bank account at earliest. I hereby attached my bank statement copy which is clearly showing two transactions. +1 photos Was this information helpful? No (0) Yes (6)
Jun 14, 2020 Complaint marked as Resolved No they haven't resolved my complaint yet D-Mart / Avenue Supermarts customer support has been notified about the posted complaint.
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Comments

Mukund M Shinde

Nov 12, 2021

Money to be refunded

I had visited to Dmart, Siddapura, Whitefield, Bengaluru, on 31st Oct 2021 & shopped at Dmart . I tried paying through Google pay and my money got debited from my account. But the person at bill counter asked me to repay the payment again, as the transaction was shown as times out.

Please refund my money back (paid through Google pay ) as I have already paid for it twice.

I have attached both the receipts and my gpay transaction details for your reference.