D-Mart / Avenue Supermarts Complaints & Reviews

From last one month we are trying to book time slot but exactly at 12 midnight full slot gets booked why no five days slot kept
Twice slot booked but not delivered no regret no phone
Management quiet left everything on subordinates. We say evm hacked now what about this online

On 1st june 2020 i made a payment of 268rs to dmart lajpat nagar store in jalandhar city punjab through upi.

From my end the transaction was successful. They did return me back the money after 5 days upon my repeated requests. But i was not paid any compensation for the same for inconvenience and mental agony i had to suffer

Thanks

Gaurav sharma

[protected]

We have ordered basmati mogra but recd basmati mini mogra which is useless to me so i request to change my products

We give order basmati mogra and mini mogra which is use less for me so kindly change your rice

Sir this is namdev yesterday i went to your mart mart closed at 5pm and your staff behave very bad. Your staff suggest me that you go to complaint them in police station they don't care. Sir please give the service up to 7 pm. We don't want to purchase in other marts.

I have ordered dry fruits, i have received order, but product 20 days to expire, so iam not convenient with expire date, so kindly do replace products

The order 16328751 was to be delivered by 1 june 2020. It is not yet delivered and there is no revert from team.

The order for groceries was placed online through their dmart ready app on friday 29th may 2020. The order was supposed to be delivered on 31st may, but it was not delivered. There was no communication at all from their end regarding delay or cancellation of the order. I sent an email to their customer service mail id, but did not receive any response. On 1dt i received a call from a local dmart outlet regarding my order they wanted to know that the order has been delayed so should they cancel it. When i insisted that i want it to be delivered i was told all of my order will be delivered on 2nd june. I have receibed the delivery just now and half of the order placed have not been delivered. None of their customer care numbers are responsive. Aren't they a part of essential services under these extreme situations and ahouldn't they be available for their cistomers. Such pathetic service and harrassment, wjere do we go now for half of our groceries?

I have made transaction which got debited twice and the amount is not reversed

It is regarding my recent order 10723496. One item gala deck mop with handle. Actually the delivery boy forgot to deliver handel (Rod) of the mop. He delivered only mop. Due to present covid-19 situation, i also took the delivery on faith and didn't check. Actually he must have forgotten only to give. Please arrange to deliver the handle at the earliest. But mop without rod is of no use.

Another item act ii butter delite popcorn is not delivered. Plesse do the needful.

I am not able to contact through customer care number it's not connecting. I have sent emails twice but haven't got any response.

I ordered worth Rs 6000 two to three days back, yesterday the delivery boy came with a small box and came to my building gate and threw the box down and started asking for payment.
I had ordered so many items so was fishy looking at the size of the box and asked that I could verify the items. He blatantly refused. Also requested him to keep the box at least near the lobby but he refused saying he is not authorized and also cannot allow me to verify the items purchased.
He said if you want to take then take or else get lost. I was surprised at his anger and rude behaviour and told him will complain about his behaviour to the Dmart Ready store and he said go and complain whom you want to complain to and picked up the box and left
Such a pathetic way to deliver items to customers. Tried calling the Malad Marve Dmart store numbers but they never answered throughout the afternoon and evening.

Kindly look into the behaviour of the delivery boy as you are not doing your customers a favour as customers are paying you.

Shodan DSouza
A 201 Ashirwad Coop Housing Society
Plot no 14, RSC 2 Mahada Malwani Malad West Mumbai 400095
Mobile: [protected]

Hello m

Order No :[protected]
Order Date :- 18th May 2020
Total Amount Payable :- 4108.15/-
Payment Mode :- COD
Delivery Details :- Home Delivery
Time :- 22 th may 2020, 7.00 am - 9.00 pm

I have placed on order on 22 may 2020
Order no: 16474062
Scheduled delivery = 24th may 2020

We have not receive the order and there is no communication from the d mart. We have contact no as[protected]For kharghar) however the phone is not getting connected

Please revert on this on mobile [protected]

Brgds

Naresh

Place order and confirm by app on 17th april order no 16153889
Order delivery date 25th april.
No delivery, no response of mail. Pl solve the problem.

I have order some grocery items from dmart ready app on 22/05/20 via order reference number 16359529 and it was suppose to delivered on 25/05/20 today is 26/05/2020 and still we are not got the items and not even any update. Even no calls are been attended.

Request you to look in to same and deliver order on priority.

I have placed order thrice on dmart ready app - order no. 12622542 dated 01/05/2020 delivery date - 02/05/2020 - never got delivered. Went to store person near my location ie. 380015. They said it has got cancelled due to strict lockdown so again place an order. I again placed 2 orders[protected] and 15793909 dated 16/5/18 with delivery date 20/5/2020 both the orders still not received till date. Please let me know the status

I bought 2 three fort cloths they are not refunding money our product.. Even though we are in green zone.. Product was not fitting and they were not helping at all..

Hi,

I had placed order on 20 may 2020 bearing order number 14447208 on dmart ready app where delivery slot selected was of 24 may 2020 however, i have not yet received my order.

Request you to look in to same and deliver order on priority.

Thanks
Priya jain

Hi,

I had submitted order for pune through d-mart ready app on 5th may and the date of delivery was 9th may 2020. The order is still not delivered and no update on mail sent to the customer care. The order number is 14125455.