[Resolved] D-Mart / Avenue Supermarts — Payment made but failed at dmart | |||
Hi team, I paid against this order 20648935 from gpay. The payment was successful but failed at dmart. My order was cancelled. My bank icici confirmed that payment was successful. Here is the payment details: Debited with inr2872.67 on 11-sep-20 and [protected]@icici credited. Info:upi[protected]. Everyday i am following them up on their customer care no and infact sent emails as well but so far no response. Call center guys keep saying only one thing that they are escalating and i will get a response in 24 hrs. 24 hrs? Don't know when this 24 hr going to end? Please help me resolving this and getting refund asap? Thanks Was this information helpful? | |||
Nov 24, 2020 Complaint marked as Resolved Got the refund D-Mart / Avenue Supermarts customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Please close the complaint, I received the amount. Suggestion for Dmart to upgrade their IT and have fast and reliable system that should help thier customer care people in sorting the issue instead of relying on somebody to respond in 24 hrs. Also, nobody responds on email.
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