[Resolved] D-Vois Communications — poor service and internet issue resolved

 
1 Review
Mumbai, Maharashtra, India
 ashok.jd on Apr 20, 2018
Sub: Internet Issue

I'm facing internet disconnection issue for more than 10 days. I have been calling the customer care and raised multiple tickets, despite I'm not seeing any response.

After long struggle an engineer came and he could not resolve the issue. I got fed-up and sent email for terminating both internet connections I have with this guys. Even for service termination, I'm not getting any response from this guys.

Very poor and pathetic support from the service provider.

Below are the ticket raised by me

TKT1207474
TKT1201435
TKT1201442
Complaint marked as Resolved Apr 20, 2018
Again its closed without resolution. I don't know why this is happening.

Complaint Status


[Apr 21, 2018] D-VoiS Communications customer support has been notified about the posted complaint.
Updated by ashok.jd, Apr 23, 2018
I'm yet to get call or response from the service provider.
Complaint comments  Add a Comment     Updated: Share0Tweet0

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    4%
    Complaints
    128
    Pending
    0
    Resolved
    5
    phone
    +91 22 6456 6366 [Mumbai]
    +91 80 4511 4520 [Helpdesk]
    location
    KHR House, 11/1 Palace Road, Bangalore, Karnataka, India - 560054
    D-Vois Communications - poor service and internet issue resolved