[Resolved]  D2H — Adding channels to my subscription without my consent

My customer id is 75648370. d2h has been shamelessly adding channels to my subscription without my consent and charging money for it. This has happened twice and everytime I have to remove those channels. This is fraud. Their team members call on the registered number to harass about adding channels when I make it clear everytime I don't want extra subscription. And on the guise of talking to me, they add the channels even though I've made it clear that I DON'T NEED EXTRA CHANNELS TO BE ADDED TO MY BASE PACKAGE. This is fraud and if this doesn't stop happening I'm moving to consumer Court.
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May 24, 2022
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2022
d2h Customer Care's response
Dear Ankita,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Verified Support
Apr 23, 2022
d2h Customer Care's response
Dear Ankita,

I hope my team got in touch with you and shared all the requisite information. Please do let me know in case there is anything else I can help you with.

Thanks & regards
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