[Resolved]  D2H — Credited my old account by mistake

I want to inform that while recharging 307 Rs from Paytm I wrongly put my old phone number and the amount is credited to my old account. I tried calling customer care for a refund but he told me that money can't be refunded if wrongly credited to any other account. I request you to kindly give credit of amount Rs. 307/- in my account immediately.

Here are the transaction details:
Name -- Amiya Ranjan
Mobile Number -- [protected](Old Number)
Bank - Bank of Baroda
Order Id -- [protected]
Transaction Id[protected]
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Jun 23, 2022
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
May 20, 2022
d2h Customer Care's response
Dear Amiya,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Complaint comments 

Comments

Dear Amiya,

As per request, payment of Rs.307 has been refunded from our end and it will be refunded to your bank account within 7-10 working days.

Thanks & regards

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