[Resolved] D2H — D2h balance transfer - recharge issue

Vishnu.c

from Kozhikode, Kerala

Aug 15, 2022

Address:

Calicut

Recently I changed my set of box and got new customer id, Unfortunately i recharged fir 3 months to the old ID.
Here my concern is why they are not keeping any interlock to block the recharge o[censored]navailable customer ID.

My request is to transfer the recharged amount to my new ID.

Old ID :[protected]
New ID :[protected]

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Oct 21, 2022

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Aug 15, 2022

Updated by Vishnu.c Issue not resolved!

Aug 17, 2022

Updated by Vishnu.c Still there is no response from the authority and marked as resolved.

Verified Support

Aug 17, 2022

d2h Customer Care's response Dear Vishnu,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Aug 19, 2022

d2h Customer Care's response Dear Vishnu,

I hope that my team got in touch with you and was able to assist you accordingly. Do let me know in case you need any further assistance and I will surely look into it for you.

Thanks & regards