[Resolved]  D2H — D2H connection surrender

Worst dth provider. They are directly telling you have to go ahead with the service and have to watch the channels which they are only providing.
They are removing the good channels from their list and adding all the advertising channel which is useless to us. When we are telling them to remove the channel from the list they are telling they can't do it as they don't have the option to do that...
Also when asked to activate any channels.. they are telling that backend team knows the status... Then I think they should make backend team to answer all the query of the customer rather than making this useless people who don't have any answers for any of the query...
After following them for multiple times they have the same answers to every question we ask... Feels like the answer are written somewhere and kept in front of them.
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Aug 9, 2021
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2021
d2h Customer Care's response
Dear Hirak,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Verified Support
Apr 26, 2021
d2h Customer Care's response
Dear Hirak,

I hope that my team got in touch with you and shared all the requisite information. Do let me know if you need help with anything else.

Thanks & regards
Complaint comments 

Comments

Dear Hirak,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

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