D2H — monthly recharge done but services deactivated in 20 days

Address:

New Delhi, Delhi, 110086

This is to inform you that I recharge my d2h monthly pack od 215/- on 29th Dec'18 as per the listed options but today I received call from d2h customer care that my services is going to discontinue on 18th Jan'19.
Requesting you to resolve the issue and continue my service as per the monthly pack I recharge else I will take legal action against this fraud.for your reference recharge screen shot has been attached for your reference.
Sajjad Ahmad