[Resolved] D2H — Old customer ID Recharge transfer to new customer .

shlok sonawane

Address:

shivsashtyi macchimar nager no-5.capt p.p.marge.cuffe parade colaba mumbai 400 005.

Sir, myold customer id no[protected] is not active.and old setop box isnot working.so i get new setop box and new customer id no[protected].PLEASE transfar reacharge old customer i.d to new customer i, d,[protected].Reacharge TID[protected]/E, ref[protected]. Reacharge date[protected] time 13;34;14.My old username is ashok sonawane and new username is SHLOK SONAWANE please help me..

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Aug 6, 2021

Complaint marked as Resolved

d2h customer support has been notified about the posted complaint.

Verified Support

Apr 05, 2021

d2h Customer Care's response Dear Shlok,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Verified Support

Apr 06, 2021

d2h Customer Care's response Dear Shlok,

Please note that the mentioned details are insufficient to facilitate payment transfer from one VC to another. Request you share the payment snapshot in JPEG or PDF format so that needful can be done. Moreover, we wish to inform you that we have taken your request to temporarily deactivate your account from 4/06/2021 to 05/05/2021, your request number is 91396.

Thanks & regards