[Resolved]  D2H — One year Recharge benefits not received

Address:D block jai vihar najafgarh new delhi

[protected] my recharge ID. 08april2022 recharge d2h one year plan but not receive 42 days. 07april22 my recharge account ended for package so I can call d2h customer care that she can pick call I can ask madam tomorrow my pack was end so that tell me which type of recharge that I can take benefit. She can tell me you can recharge one year plan and you take 30 days extra but you can recharge my website ya app infinity app you can 12 days more extra days today 42 days but 08april2022 I can recharge d2h infinity app so d2h company provides only 30 days . Why you can cheat me I am not a one month recharge why my recharge end so I can recharge one year so that give some benefits but you can cheat. When I can ask your d2h customer care she can not told me you can recharge d2h infinity app but payment mode credit card ya debit card. In that way that is not my fault it your fault.so give me my 12 days extra you can provide only 30 days.you can not give I have 4 d2h connection I can remove all and take another company. That you can cheat that is my last recharge I can change my connection next recharge.
Thanku and help and solve my problem.
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May 13, 2022
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2022
d2h Customer Care's response
Dear Customer,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Verified Support
Apr 12, 2022
d2h Customer Care's response
Dear Customer,

As per the concerned team, I would like to inform you that the necessary offer rectification has already been done on account against the LTR offer benefits related issue 42 days.

Thanks & regards
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