[Resolved]  D2H — Regarding additional charges

D2h services have founded several ways of extracting money from its consumers in the form of additional charges applied on each day if you have not recharged/renewed pack. When I told on customer care why you charged this then their customer care said I have taken 3 days credit recharge loan but I haven't. She said it's showing on their system that I have taken 3 days loan but I haven't. They charges you extra for the days if you haven't recharged you television.Their customer care also forces consumers to take their own additional d2h active channels and they activates the channel causing you spending more on your recharge pack.