[Resolved]  D2H — Relocation services is a big scam

Address:videocon d2h

My customer id is 47045370. We have ordered for relocation services on 22-07-20. But we didnt recieve any callback whatsoever. They asked for 450/- for removing the old connection, nd then reattaching in the new home. Since there was no call back till 26th of july, we removed our old connection nd got it to our new home. Now they called today [26th july] and said that they deducted 450/- from our balance. If the balance is not sufficient they said they would deduct in the upcoming recharges. For what you will deduct the money?. Now just for attaching u take 450/-? Nd that too 6 days later with zero response from ur side all these days. Now why r they deducting the money for what work they have done?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2020
d2h Customer Care's response
Dear Santhi,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information