Oct 18, 2020 Complaint marked as Resolved Sir
The company did not solve any problems, just postponing me for 24 hours and 24 hours, but I did not solve my problem. Even after my so many emails and calls, there was no solution, these people just used to call me, those people will be resolved, then when these people did not do any solution, then I got upset and took a new connection.
I request you to take action against this company. And recharge me as much as my loss and as much as these people bother me, even give me compensation for a new connection.Please help me get my compensation now. d2h customer support has been notified about the posted complaint. Oct 03, 2020 Updated by Mithilesh Bhashker I want replace d2h set of box but my problem us not resolve.
So please help.
Customer id[protected]
Customer name- Ram Badan
Registered no.- [protected]
/[protected]
Oct 05, 2020 Updated by Mithilesh Bhashker Sir,
Yesterday I called Customer Care again many times, then yesterday I got a Complaint Register.Today, I see whether the engineer comes or not, Whether my problem is solved or not.
Verified Support Oct 05, 2020 d2h Customer Care's response Dear Mithilesh,
Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.
Thanks & regards
Oct 08, 2020 Updated by Mithilesh Bhashker Sir
ाToday it has been 20 days, yet the problem has not been solved, just the call comes that your Every time they say that a complaint has been made, your problem will be resolved soon. Doing so has passed so many days, it is a very poor service If you cannot solve a problem with these people, then you should stop and the company should compensate for all the money that has been lost.
Oct 11, 2020 Updated by Mithilesh Bhashker Sir
I don't understand one thing when you can't solve a customer problem, why are you sitting there, you should clearly reveal to people that you won't be able to solve the problem. Just you guys can do one thing call and nothing else. Now you take this whole box set, take me back the money of connection and recharge when you can be with people, then you have helped a lot.
Oct 12, 2020 Updated by Mithilesh Bhashker Sir,
I have been complaining on complaint for many days but till today my problem has not been resolved, today it has been over 22 days but till today nothing happened only call comes and says that soon resolve the problem But when time does not tell, I will be very upset, please help me to solve my problem, if it does not, then I should say it clearly but I do not tell anything.
Verified Support Oct 12, 2020 d2h Customer Care's response Dear Mithilesh,
I sincerely apologize for the inconvenience caused due to delay. Please be assured that my team is working on to resolve your issue. Request your patience in the interim.
Thanks & regards
Verified Support Oct 20, 2020 d2h Customer Care's response Dear Mithilesh,
I hope the issue has been resolved. Please do let me know in case there is anything else I can help you with.
Thanks & regards
Oct 23, 2020 Updated by Mithilesh Bhashker Sir,
Let me tell you clearly that till date d2h company has not solved my problem till date and you have not solved my problem. I have taken a new connection and you guys have not returned my money.
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Today it has been 20 days, yet the problem has not been solved, just the call comes that your Every time they say that a complaint has been made, your problem will be resolved soon. Doing so has passed so many days, it is a very poor service If you cannot solve a problem with these people, then you should stop and the company should compensate for all the money that has been lost.