| Address: | Noida , India |
| Website: | d2h.com |
Dear D2H,
Location --- Chala, Vapi, Gujarat.
From last 15 days I am facing problem to see channels & its behavior is abrupt . Some time it works Ok, Some time can see only some channels ( Marathi + News) Only.
After giving complaint, technician visited location on Sunday ( 28th June 20), Shakes / reposition Antena . Start to see . I informed him at that time only, its something different issue & will give trouble again . He told now no issue will come .
However from same day again I am facing same problem again & again. No one revert after talking to your local service franchisee.
After 2 days, he changed SET TOP BOX & charged Rs 750. Same day from evening again same problem arises .
Talked to Service centre, they told me that tomorrow person will come & solve. Next day person visited but at that time, system was running ok. He gone back, however my AC deducted Rs 200 /- as service charges.
From next day to till today, same problem repeatetly facing . Called local service provider, when problem was existing, however he never turn back at that time .
Contacted Nodal officer, no any response / no phone call picking.
However positively call from HO & assured by him to sort out this issue by today . Hoping for best .
Till this moment, no one turn back .
Frustrating due to problem & deducting amount from AC without any info / problem solving .
Need action on such, who are giving trouble to customer.
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