D2H — unethical behaviour

Address:	Gautam Buddh Nagar, Uttar Pradesh, 68682
Website:	www.d2h.com

I am using a videocon d2h sd stb. (Id[protected]. It became complaint in oct 2018, and i register a complaint. A technician came home and clear the faults. He charged 400 as said from customer care. But next day d2h withdrawn rs 200 from my d2h account. I made so many complaints. But no action till.

Customercare says its technician's duty to recharge for 200 in my account. But i don't have a number of their technician. They sent them, but they are not taking no responsibility.

I called customer care week by week. They said the same words as your case will have a solution in 24 hours. I spoke to customer care executive, supervisor and area manager. But no action has taken yet.