D2H — videocon d2h

Address:	Chennai, Tamil Nadu, 601101
Website:	www.d2h.com/my-account.php

This is one of the poorly designed websites that i've come across. This is laggy despite connected to a fast network.

I'm trying to activate an add-on for the past 24 hours and i couldn't add it.

Here is the add-on that i would like to add: value telugu and mega tamil pack and i want to remove sun basic tamil. Every time i remove and add something it takes me to a screen and i hit submit. When i hit submit, it throws a message www.d2h.com says — click ok. This pop-up has blank content. Clicking on ok takes you to a different page and says thank you.

I'm not sure if the add-on was added. When i go and check the same in my account, it was still the same as it was before.

It redirects to somewhere else and when contacted customer support, they are hopeless and unhelpful.

What should i do to get this sorted out?