D2H — Videocon d2h

Aman110640111003

from Mumbai, Maharashtra

Jul 27, 2022

Address:

A/22 Maya nagrie society, gadkhol patia,, Behind ONGC

Good morning,

Very very very bad service after sales to the loyal customers from years to me.

Log complain on 14th July 2022. Countless follow-ups countless customer care talks and countless frustration. I felt helpless.

Kindly have some respect for the Videocon brand and resolve my issue.

The senior manager had given confirmation for yesterday to be resolved but as the usual very very very bad experience of engineer no visit.

Please refund my 1000 rs + amount to my bank which is in my Videocon account and take away all ur garbage from my home.

I want to switch to Airtel at only 1000 rs installation.

No thank you for your useless support after 15 days of frustration and harassment from your company end.

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d2h customer support has been notified about the posted complaint.

Verified Support

Jul 27, 2022

d2h Customer Care's response Dear Aman,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards

Jul 27, 2022

Updated by Aman110640111003 Sir,

I received call from engineer and Videocon both today but as expected there was no visit. Issue not resolved from past 15+ days.

Please don't waste my and yours time as clearly Videocon d2h can't able to resolve my issue from past more tham 15 days. It's good if you can refund my money which is in my d2h account which is the reason I am stuck. I want to go with better company which deals it's customers wisely like Airtel.

Thank you

Jul 28, 2022

Updated by Aman110640111003 16 days+ no resolution

Jul 28, 2022

Updated by Aman110640111003 ID 72226321 .. 14th July complaint resolved how???????? No visit my TV is still off. Why my complaint resolved without actually resolving

Jul 29, 2022

Updated by Aman110640111003 Very nice till date no resolution.

Please refund and close my connection i am not interested in Videocon d2h

Jul 29, 2022

Updated by Aman110640111003 If by mistake once i might have not recharge with thousand rs i till date would have adopted new connection and you gyes are taking advantage of that. Very nice

Jul 29, 2022

Updated by Aman110640111003 I don't want to continue even if you resolve my issue now. I kind of no respect for Videocon please collect your tools i also don't want my 1000 rs + amount in my Videocon account. You have done a great mental harrasment to me. Thank you

Verified Support

Jul 31, 2022

d2h Customer Care's response Dear Aman,

I hope the issue has been resolved. Please do let me know in case there is anything else I can help you with.

Thanks & regards

Jul 31, 2022

Updated by Aman110640111003 Very bad after sale service.

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Comments

Aman110640111003

from Mumbai, Maharashtra

Jul 27, 2022

Sir,

I received call from engineer and Videocon both today but as expected there was no visit. Issue not resolved from past 15+ days.

Please don't waste my and yours time as clearly Videocon d2h can't able to resolve my issue from past more tham 15 days. It's good if you can refund my money which is in my d2h account which is the reason I am stuck. I want to go with better company which deals it's customers wisely like Airtel.

Thank you

Aman110640111003

from Mumbai, Maharashtra

Jul 28, 2022

no visit of engineer till time 28/07/2022 (21:08)