[Resolved]  d2h ( Videocon d2h ) — no help to recharge under new dispensation. customer id[protected]

Address:

2341, Overseas Apartments, F-9, Sector-50, Gautam Buddh Nagar, Uttar Pradesh, 201301

For the last several days i have been trying to recharge under the new dispensation of TRAI but despite several attempts there is no success .
After making selection of a-la-carte channels, the website asks to press the submit button . Then the screen flashes ' Your submission has been made successfully and we will get back to you ' . Matter ends there . Total silence .
Efforts to reach customer care over the phone also result in frustrating failure .
No response to email request either .