[Resolved]  D2H — Videocon d2h not refunding my money

Address:Karwar

On 9th January I had paid ₹71 for utilising the services for 1 week. This payment was made to [protected]@yesbank via Google pay with UPI transaction ID[protected]. The call center is not educated enough to handle any requests by customer. They are repeating the same sentence. They informed us that minimum charge is 100 which is not true but even if it is why is the 71 rupees that I recharged not reflected. I will give the remaining 30. Inspite of calling them since last 4 days, my refund is not initiated. Even if the amount is not big, why should I keep quite as it is my hard earned money.
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Feb 17, 2022
Complaint marked as Resolved 
d2h customer support has been notified about the posted complaint.
Verified Support
Jan 15, 2022
d2h Customer Care's response
Dear Customer,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
Complaint comments 

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Dear Customer,

Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards
Galat number[protected] registration number [protected]

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