d2h Videocon — irresponsible response, unreachable phone numbers d2h

Please refer below email sent to d2h, no response till now

From: ramesh m. Prabhu
Sent: tuesday, february 5, 2019 12:13 pm
To: [protected]@d2h.com
Subject: customer id. 7046419

It is with great disappointment i have to write you to inform that the d2h videocon is one of the worst service providers. Your customer dept is one of the ill managed, irresponsible team in teh world. Number of calls since yesterday morning from my phone no. [protected] to your various phones ie; [protected], [protected], [protected], [protected] will tell you the unanswered calls.
I came to know that your system is down but is it not it is your failure to update well before the new regulation due for implementation. It looks you are not happy to implement & purposely created the havoc.

I submitted on 30th jan, my own list of requirement & a sr no,[protected] was generated with a remark that you will revert. But unfortunately when i mentioned to your staff they expressed no knowledge about it. Great insult to user.

I left a message to call me back which promptly received after almost 30 hrs, but told that system is down but they re giving 3 days free view but to the user bad luck it is not working inspite deduction of rs.10.

Can you rectify the problem & tell me immediately otherwise no option except to shift for another service provider. Of course my account is not recharged because i wanted to ensure i get at minimum cost maximum channels of my choice,

Regards,
Ramesh m prabhu