[Resolved]  D2H — Wrong recharge refund

Dear Team,

I want to inform you that on 30 Auguest 2022 while recharging the d2h account, I have wrongly put amount 18000. I request you to kindly please refund that amount to same google pay account which i have used during payment.

Name : Pooja Kumari
Customer ID :[protected]
VC NO: [protected] (P)
Mobile: [protected]

Find the enclosed screenshot of my transaction for your reference:
+2 photos
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Sep 12, 2022
Complaint marked as Resolved 
Thanks team for quick resolution.
d2h customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2022
d2h Customer Care's response
Dear Pooja,

Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Sep 12, 2022
Updated by [email protected]
Can you please remove my number from issue description and also remove attachment as anyone can able to see it.
Verified Support
Sep 13, 2022
d2h Customer Care's response
Dear Pooja,

Thanks for writing to us. I am re-escalating your concern to my team, kindly allow me some time to get back you with further updates.

Thanks & regards
Verified Support
Sep 14, 2022
d2h Customer Care's response
Dear Pooja,

As per request, we have removed the number 882****180 from our records.

Thanks & regards
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